1.1 Customers renting either The Barton Granary or Brimbles are referred to as
1.2 The Owners of The Barton Granary and Brimbles are referred to as “The Owner”
1.3 The Terms and Conditions herein also apply to rental of the Shepherd’s Hut known as Desdemona.
Duration and Times of Rental
2.1 Rentals are for a maximum of four weeks and commence at 4pm on the first day of the rental and end at 10am on the day of departure unless otherwise agreed. This period is hereafter referred to as ‘the Holiday’.
2.2 The period booked will be stated on the Booking Confirmation provided to the Guest when they book and cannot be exceeded without prior approval. The Guest will be liable for any cost of whatever nature incurred because of an unauthorised extension.
The Booking Form, together with these Terms and Conditions constitute a contract between the Owner and the Guest. A booking will only be accepted upon submission or a properly completed Booking Form accompanied by the required Deposit or full Rental Charge and Security/Cleaning Deposit (if applicable) if the booking is made within eight (8) weeks of the Arrival Date. See below (Deposit, Final Payment and Security/Cleaning Deposit)
Acceptance of Booking
The Owner reserves the right to refuse any bookings without reason. Special approval is required from The Owner for single sex bookings in excess of four people and groups of single people where the majority of the group are aged under 25. Such bookings may be approved subject to an additional security/cleaning deposit at the discretion of The Owner. The Owner does not accept commercial or third party bookings.
Authority to Sign
The person who completes the Booking Form certifies that:
- the signatory is over eighteen years of age;
- they agree to take responsibility for the party occupying the property, and to notify the Owner if they are not a member of that party;
- he or she is authorized to agree the Terms and conditions of Booking and rental on behalf of all persons included on the Booking Form, including those substituted or added at a later date.
6.1 If a booking is made eight weeks or more before the Holiday is due to start, a deposit of one-third of the rent is payable.
6.2 If a booking is made less than eight weeks before the Holiday is due to start, the full rent, plus any additional charges, must be paid at the time of booking.
6.3 Payment may be made by bank transfer or, exceptionally, by cheque by arrangement with The Owner. In exceptional circumstances The Owner will accept payment by Pay Pal, but The Guest will be liable for payment of any charges arising from such a transaction.
7.1 Unless otherwise agreed with The Owner, the price for the Holiday shall be the rent for the property quoted at the time of booking..
7.2 As soon as the booking is received and accepted by The Owner, the Guest is liable for payment of the balance of the rent, along with any additional charges.
7.3 Payment of the rent and additional charges are payable to the Owner eight weeks before the start of the Holiday (‘the Due Date’) and non-payment by the Due Date may be treated as a cancellation.
7.4 If payment is not received by the Due Date, then the Guest will lose their booking and the deposit will be forfeit.
7.5. The Due Date will be set out on the Booking Confirmation.
Overseas Guests may pay by international electronic bank transfer, by Pay Pal or by XE.com. The Guest will be liable for payment of any bank or currency exchange charges arising from such a transaction.
9.1 A refundable Security/Cleaning Deposit is required for each booking, unless otherwise agreed. The Owner will confirm the amount required in the confirmation of reservation email together with details of how payment should be made.
9.2 Any security/Cleaning Deposit will be returned to the Guest in full, within 7 days of departure provided that no deductions are required to cover damage to the property or its contents, additional cleaning costs, or any other loss directly associated with the booking. See Guest’s Obligations.
10.1 A booking can only be cancelled prior to the start of the Holiday.
10.2 A Guest who wishes to cancel the Holiday must notify The Owner in writing. Guests who wish to cancel within sixteen (16) weeks of the Arrival Date will remain liable for the full amount of the Rental Charge. However, if The Owner is successful in re-letting the property for any of the Rental Period, Rental Charges due for the period which has been re-let will be returned to the Guest less the 25% Rental Charge Deposit and any costs directly incurred in finding a new Guest.
11.1 Guests wishing to change the arrival date for the Booking may do so if the property is available, subject to the payment of any additional rental charges, and with the agreement of the Owner.
11.2 Guests wishing to change details of their party may only do so with the agreement of the Owner prior to the commencement of the Holiday.
Non-availability of Property
If for any reason beyond the Owners’ control the property is not available on the date booked (owing, for example, to fire damage) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Guest will be refunded.
Matters beyond the control of The Owner
The Owner cannot be held responsible for matters beyond his control such as, without limitation, noise, nuisance or disturbance resulting from building works, noisy neighbours or local events, disruption to supplies by utility providers, or closure of amenities listed in the property description.
The Guest has the right to occupy the property for a holiday only (within the meaning of Schedule 1, Paragraph 9 of the Housing Act 1988).
The Owner operates a no smoking/vaping policy in all properties. Smoking or vaping is not permitted in any part of The Barton Granary, Brimbles, The Shepherd’s Hut (Desdemona), the outdoor kitchen (The Pig Shed) the Swimming Pool or the Play Area. Any damage caused by smoking will be subject to the terms outlined herein.
The Owner is not responsible for the personal property of the Guest or any members of the Guest’s party during or after the rental period.
Problems or Complaints
Any problems or deficiencies in the property or its contents must be reported the Owner or his representatives immediately (or at least within 24 hours of) such problems or deficiencies being discovered. On receipt of such a report, The Owner or his representative will agree in good faith with the Guest what remedial action should be taken. On no account will complaints be accepted or correspondence entered into where complaints are made after the end of the Rental Period, since no opportunity to take action would be allowed.
Breach of Contract
19.1 If there is a breach of any of these conditions by the Guest or any of their party, the Owner or his representative reserve the right to re-enter the property and end the Holiday and ask the Guest and their party to leave.
19.2 If there is a breach of any of these conditions by the Owner, then the Guest has the right to end the Holiday and leave.
19.3 Ending the Holiday by either The Owner or his representative or the Guest does not affect that party’s other rights and remedies.
Governing Law and Jurisdiction
Any dispute will be governed by the non-exclusive law and jurisdiction of the English Courts.
In the event that a court finds that a condition in these Booking Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Booking Conditions, which will continue to be valid and have full force and effect.
Any information provided to the Owner by the Guest will only be used to communicate with the Guest with regard to the booking and any services provided by the Owner. Details of the Guest or his party will not be disclosed to any third party except when required by law.